App Privacy Policy

Last updated on: October 20, 2014

Your privacy is important to Veloxity Inc.

This Privacy Policy explains the privacy practices of Veloxity, Inc. (“Veloxity”) with respect to Veloxity’s mobile applications (“Application”.) It describes how Veloxity collects and uses your personal information and the options available to you.

Information We Collect

When you use your mobile device with a copy of our Application installed, Veloxity collects location and network diagnostics information. Veloxity uses this information to help you improve your network quality of experience, given the surrounding network conditions, time, location, and device events related to data consumption. This information includes the following:

Device Information: Type, model, OS name, version
Operator Information: Carrier name, network connection type
Network Information (Wi-Fi and Cellular): Various performance parameters related to network quality (e.g. signal level, link speed, IP)
Location Information: Location information is acquired by the use of GPS signals and Google Location Services. Network quality is sensitive to location. This information is used to better analyze network conditions at a given location.
Event Information: Date, time, name, and usage metrics of device events.

Veloxity DO NOT collect any personally identifying information, such as IMEI and IMSI, in addition to that listed above.

How We Use the Collected Information

Veloxity uses the location and network diagnostics information to provide you with information about your current network conditions in terms of signal strength, speed, interferences, delay, etc. The application also attempts to suggest the best available network, given your current location and surrounding networks. Veloxity may also use the collected information from you to create aggregated anonymous data and use the aggregated data in accordance with this policy.

How We Use the Aggregated Information

Veloxity may use anonymous, statistical or aggregated information to improve the quality of our services, to enhance your network experience, to create new services and features, and for further internal, commercial and statistical purposes. Veloxity may also use anonymous, statistical or aggregated information by making available such information to users of our services, partners and any other third party.

Opting Out

You may uninstall the Application at any time by using the programs removal feature of your operating system. Veloxity will not be able to collect any further location or network diagnostic information from you once the Application is uninstalled from your device.

Who Will Have Access To the Personal Data

Veloxity does not sell, rent, or share any personally identifiable information with companies, organizations, and individuals outside the company.

Security of Your Information

Veloxity places utmost importance for the security of your information. Veloxity implements necessary measures to secure your personal information, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although Veloxity takes great efforts to protect your personal information, Veloxity cannot guarantee and you cannot reasonably expect that the Veloxity’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Data Retention

Veloxity stores all information collected from your device in our secured cloud servers. Veloxity will retain location and anonymized information for the duration it deems necessary for its business needs. Veloxity may at all times review, retain and disclose any other information as Veloxity deems necessary to satisfy any applicable law, regulation, legal process or governmental request and Veloxity’s needs and necessities.

Changes to Our Privacy Policy

Our Privacy Policy may change from time to time. We will post all changes to this Privacy Policy on this page and will indicate at the top of the page the modified policy’s effective date. We therefore encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy policy.

Contact Information

We welcome your comments or questions regarding this privacy policy. Please contact us at info@veloxity.net.